News

Insurance Marketing Could Be Automated Better, Faster & Targeted

Kissterra, the world’s first insurance marketing operating system, announced recently that it has upgraded its Dedicated Marketing OS. The upgrade includes an improved dashboard for granular targeting as well as an enhanced user interface, enabling […]

Opinion

Automation + The Human Touch = Perfect Insurance Admin

This article is by Manoj Pant, Senior Director and EMEA Insurance Industry Principal, Pegasystems, and it looks at how the customer service/agent landscape has changed after Covid. Automated systems are great, but there’s still room […]

Opinion

Insights: AI Can Help Insurers Embrace Risk

This article takes a look at how AI continues to offer admin and customer service enhancements for insurance brands. But it’s also about understanding risk, in all its complexity. Insurers should embrace the future. It’s […]

Motor Insurance

Tesla’s Phantom Brake Problem Could Destroy Risk Pricing by Data

Straight talking from the Editor’s keyboard; The problem with Tesla’s automated collision avoidance braking system activating by itself has been around for some time, but recently the mainstream media has reported on it in more […]

Opinion

AI Can Help Insurers Spot Fraud Attempts

Ronan Burke – CEO and Co-Founder of Inscribe http://www.inscribe.ai, takes a look at how AI can help detect potential fraud. For decades, the insurance industry has relied on manual document processing to onboard customers and […]

Technology

RPA Can Keep Your Insurance Brand Competitive

The market for hyperautomation-enabling technologies is rapidly growing and expected to reach nearly $600 billion this year. A new Everest Group Pinnacle Model® study, supported by SS&C Blue Prism, has unveiled the financial, operational and strategic […]