In this article Roi Amir, CEO, Sprout.ai, looks at the power of AI and how best to utilise it. The insurance industry’s slow response to new technology is well documented, often operating on the back […]
Customer data is great to have, for all sorts of reasons. But is the industry doing enough in terms of offering rewards for all that personal data? Here’s the word; New research has demonstrated the […]
The word from Starpeak, as they post some very positive results for the opening half of 2024; Starpeak, the specialist digital distributor of insurance to niche online markets, today announces H1 2024 figures, revealing that the […]
US Commercial property insurer FM Global announced it is now known as FM. FM’s Chairman and Chief Executive Officer Malcolm Roberts unveiled the refreshed brand, which includes a new logo and tagline, during the company’s […]
In this article, Isaac Richardson, sector specialist, Insurance at IPI, takes a look at how the modern contact centre can help insurance brands deliver a better customer experience. Customer service in the insurance sector must […]
AbbeyAutoline has announced the acquisition of Lisnaskea-based Martin Carey Insurance’s customer book of business. This deal is part of AbbeyAutoline’s ambitious growth strategy aimed at strengthening its position as Northern Ireland’s largest insurance broker and […]
Latest client win for Novidea; Novidea, creator of the cloud-based, data-driven enterprise insurance management platform for insurance agencies, brokers, carriers, and MGAs/MGUs, announced that Madanes Insurance Agency, a leading insurance broker specializing in large and […]
Some ESG news from Markerstudy as they look back on a busy year; Markerstudy Group (Markerstudy) has released its Sustainability Report 2023 to highlight its activities in the areas of environment, social responsibility and governance. “Markerstudy […]
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