callers

News

Noetica and Sterling Working on Calls Triage System

29 September 2023 alastair walker 0

Interesting case study for insurance brands here; Noetica – A British company, developing software products for the global contact centre market, has announced how it is working with Sterling Insurance’s contact centre to identify and prioritise calls […]

Technology

A Slice Of Voice Pizza, With Consumer Sentiment On The Side

13 January 2021 alastair walker 0

VoiceBase, the leading AI-powered voice analytics company, has announced that Slice, the innovative tech platform powering America’s local pizzerias, is leveraging VoiceBase to understand customer behaviours and predict future outcomes and actions. By processing dual-channel […]