News

AXA’s Partnership With Commercial Express is Now Live

Swifter service on claims, plus enhanced fleet risk management are the core aims, here’s the word; AXA Insurance UK’s partnership with Commercial Express to provide capacity for the MGA’s commercial property owners book is now […]

Insurance claims

2025 Waddle Insurance Report Looks at Claims Issues

The word from Waddle Insurance as they publish a new report looking at claims problems; In their inaugural claims report, award-winning protection advice specialists, Waddle Insurance, reveal that almost a third of their 2025 protection […]

News

Further Advice From FCA on Car Finance Compensation Scheme

What’s the score with that legal challenge you ask? Well the FCA has an update. Following the legal challenges to our motor finance compensation scheme, we are setting out further advice for firms and consumers.   Our priorities remain to secure […]

Insurance claims

Online Resolution For Credit Hire Disputes Should Go Live Later This Summer

It can be a bone of contention between insurers and hire companies, or insurers and policyholders. This new platform will address issues between hire companies and insurers and hopefully have a knock-on effect as it […]

Insurance claims

Aviva Completes on Acquisition of DisasterCare Group

An update from Aviva, as they complete on acquisition; Aviva has completed the acquisition of the DisasterCare Group which includes CJN Holdings Limited, the parent company of Disaster Care Limited and The Flood School Limited […]

Insurance claims

Insly Launches New Claims Portal, Aims to Speed Process Up

The latest new thinking on claims from Insly;  Insly, the low-risk, enterprise-grade insurance software provider, has launched a new claims portal enabling MGAs and insurers to give policyholders a modern, self-service claims experience. By putting the customer […]

Opinion

How Agentic AI is Revolutionising Claims Functions

This piece is by Piotr Piękoś, Head of Insurance Practice at Future Processing The insurance industry is no stranger to technological change. From the rise of computers in the 1980s, the proliferation of the internet […]

Insurance Regulation

Quick Comments From Broadstone on FCA Complaints Stats

Considering the expansion in the UK population over the last 5 years the data shows a drop in real terms, if you crossmatch complaints per capita. Just saying. Here’s the word from Broadstone; The FCA’s […]