Opinion

How Can Claims Services Providers Meet Growing Expectations?

Let’s delve deeper in this Q&A with Gareth Sweeney, Director of Information Security – Technology Services, McLarens Why have expectations around data compliance and information security changed so markedly in claims services? Loss adjusting is […]

News

New Research Looks at Automation Challenges 2026

AI and automated systems are rapidly developing, but there are still challenges ahead. Here’s the word from Corpay; Finance leaders are returning to work with renewed pressure to deliver efficiency, resilience and cost control, yet […]

Insurance claims

Building Resilience in Storm Surge Claims Management

The theme thIS month is coping with winter claims, so here are some insights from Belfor UK; Hein Hemke, Managing Director at BELFOR UK, examines how insurers and disaster recovery partners are using technology and […]

Insurance Regulation

Which? Super-Complaint: FCA Response Highlights Need to Look Beyond Claims Handling

Some insights here from BCIS; The Financial Conduct Authority’s (FCA) response to the Which? super-complaint on home insurance claims reinforces the need to look beyond claims handling alone, with the Building Cost Information Service (BCIS) […]

Insurance claims

ZestyAI Looks at Consequences of California Wildfires 2025

Some reflections on the wildfires one year on, plus thoughts on property insurance going forward; One year after the Palisades and Eaton fires devastated Los Angeles County, a new analysis of 11.8 million California residential […]