Opinion

How Interactive Customer Tools Can Close the Home Risk Awareness Gap

This article is by David Joyson, Chief Customer Officer at specialist home insurer, Homeprotect, part of the Avantia Group Every year many UK homeowners face familiar winter challenges from frozen pipes to storm damage, and heightened security concerns during […]

Insurance claims

AND-E Set to Expand its Newcastle Claims Centre

AND-E (Aioi Nissay Dowa Insurance Europe) is gearing up for significant expansion in 2026 at its Newcastle-based Claims Centre of Excellence.  Here are the details FYI; Following a multi-year transformation that turned its UK Claims […]

Insurance claims

Simulated Winter Sport Injuries Are Helping Charles Taylor Staff Brace For Claims

The word from Charles Taylor for you; Staff at Charles Taylor Assistance have been experiencing the challenges of simulated winter sports injuries such as broken legs and fractured arms, to help them understand the niche […]

Opinion

Exposing Fraud Faster With AI-Driven Open-Source Intelligence Solutions

This insights article is by David Janson, VP EMEA, Fivecast Insurance fraud continues to escalate from opportunistic claims to organised crime networks, costing the industry billions each year. Traditional investigative approaches simply cannot keep pace with the […]

Insurance claims

Blanket Approach to Claims Reform Won’t Work, Says APIL

Some thoughts on the reform of injury and other claims for you; Regulators must resist any impulse to completely overhaul the high-volume claims market and instead target the ‘problem players’, APIL says. The personal injury […]

Insurance claims

Lifestyle Data Can Really Help Combat Potential Insurance Fraud

 Spotting gaps between claims data and social media lifestyle can really highlight a few red flags, here’s the the word; Cytora, the leading digital risk processing platform, has partnered with Pilotbird, a provider of lifestyle […]