InsureTech

Adclear Teams Up With Marshmallow on Compliance

Compliance can often be time consuming, so using AI to automate as much as possible makes sense for insurance brands. Here are some details on a new partnership; Adclear, the FinProms and comms compliance platform, […]

Global insurance trends

Coversure Marketing Letter Campaign Sets a Record in India

There is still a place for the old fashioned letter in insurance marketing and policy admin. Here’s the word; CoverSure, a consumer-first insurTech platform helping individuals and families manage, understand, and access their insurance information, […]

InsureTech

Customers Expect AI & Digital To Work Seamlessly, But Then…Reality Kicks In

The thing about tech online is that it sometimes goes wrong, just like old school cheques got lost in the post, or fax machines ran out of paper – yeah remember those office fixtures from […]

Opinion

Unlocking the Value of Data: How health Insurers Can Enhance Digital Customer Experiences

This piece is by Anna Brooke, UX Strategist at Graphite Digital. Health insurers have long recognised the link between positive lifestyle choices and long-term health outcomes. Many already incentivise customers to make healthier decisions — […]

Opinion

Brits Love to Complain, But Insurance Just Makes it Too Easy

This article is by Rory Yates, Global Strategic Lead, EIS For people that work in insurance, most of whom genuinely want to provide the very best service possible to their customers, the headline might seem […]

Opinion

The Three Cs With the Power to Shape the Future of The Insurance Industry

This piece is by Matthew Lehman, Industry Principal, Financial Services, RingCentral. The rules of engagement between customers and insurers have changed. Customers expect more, from fast claims to a seamless digital experience. Failure to meet […]

InsureTech

APIs Are Rewriting All Kinds of Rules, But Must Remain Compliant

APIs are fantastic tools for insurance brands, offering flexibility when it comes to building products, keeping systems running smoothly and dealing with issues. It’s important to keep your teams on the same page when it […]