Opinion

Third Party Cookies, AI and Insurance Marketing – What’s New?

For those working across insurance product marketing, it’s good to know how the website cookie thing is going, plus consider the impact of AI and automated customer comms. Here, Peter Ibarra, (below) head of adtech […]

Global insurance trends

SPLICE Software Looking Ahead to Another Busy Year

The word from SPLICE over in the USA; As a leader in customer engagement, SPLICE Software proudly partners with our clients to create the most seamless customer experiences possible. As integrated AI makes its way […]

Opinion

How Well Do You Know Your Customers?

Jonathan Sharp, CEO, Britannic, takes a look at how well insurance brands know their customers. Many companies are frustrated that they have implemented the latest technology to improve their customers journey, and some are still […]

Conference report

Telco Innovation Awards 2024 Open For Entries

 Juniper Research is pleased to announce that entries are now open for the Future Digital Awards for Telco Innovation 2024. Since 2008, the Future Digital Awards have honoured the companies leading innovation and disruption in their respective markets. Winners […]

Opinion

Insights: Now Is The Time To Move On From Legacy Systems

In this opinion piece Isaac Richardson, Account Manager at IPI, takes a look at the advantages of moving on from legacy software systems. The challenges facing an insurer are many and varied. With analysts predicting […]

News

Davies Signs Up Sabio For Cloud Based Call Centre Comms

Latest client win news from Sabio; Sabio Group, the digital customer experience (CX) transformation specialist, has been selected by Davies, the leading specialist professional services and technology business, serving insurance and highly regulated markets, to […]