Business

Vizolution Moves to New Swansea HQ As Software Business Expands

 Vizolution, a market leading provider of omni-channel Customer Experience (CX) software solutions, has moved to a new purpose-built headquarters in Swansea, as part of its ongoing expansion and further showing its commitment to the city. The […]

Big Data

SSP Chooses Amazon Web Services to Enable Future Growth

SSP has entered into an agreement with Amazon Web Services (AWS) as the insurance technology specialist enters its next phase of growth. The collaboration will see AWS become SSP’s exclusive cloud services provider, with the […]

Global insurance trends

Insurers Not Keeping US Customers Happy, Says J.D. Power Survey

Because insurance is usually a distress purchase, or perhaps a legal requirement, it doesn’t have the feelgood factor that say a superb Swiss watch, a new car or perhaps an exotic holiday bestows upon the […]

Big Data

TIA Launches AI Program to Predict Churn Within Insurance Sector

Churn is one of those words which insurers and brokers alike dread. Basically come renewal time, many UK policyholders have a check on price comparison websites, use an app to search for cheaper car cover, […]

Insurance Brokers

Direct Line Sets Minimum Wage at 18K a Year – Will Other Insurers Follow?

The minimum wage in the UK is set to rise to £7.83 per hour for employees aged 25 and over, with 21-24 year olds receiving £7.38 per hour. But some companies are going beyond the […]

Business

FinTech Start-Ups Prosper Through Partnership, Say Capgemini

We had a skim through the latest press release from Cap Gemini, which summarises an in-depth report on global FinTech and the challenges for smaller, innovative players. The conclusion seems to be that customer trust […]

Insurance Brokers

Jelf Launches New Site Targeting Business Professionals

Jelf, one of the UK’s leading advisers in Insurance, Risk Management and Employee Benefits, has launched a new website as part of longer-term steps to enhance customer experience and digital delivery of services. Bluefin is […]