Everyone in the industry knows that claims timeframes, settlement amounts and MTA fees are constant sources of disagreement. Here’s the word; Latest analysis by MyHealthPal reveals insurance is the largest contributor to complaint growth across […]
In the end insurance is really a promise to pay when things go wrong. The issue is always about fair value of assets or losses. Covid BI legal cases proved that sticking points on losses, […]
The latest statement from the FCA, as they decide to lift the pause on car loan/finance agreements complaints in May next year; We are lifting the pause on the handling of motor finance complaints on 31 […]
They are the source of lengthy and often costly legal arguments. Yep, the good old British parking ticket, issued on private land, is often disputed and the sector is still rife with sharp practice and […]
The consumer champion’s charity now has extra powers to hold various companies to account via various regulators. Here’s the word; The Money and Mental Health Policy Institute, the charity founded and chaired by Martin Lewis (MoneySavingExpert) to […]
Some comment on the latest plan by the Financial Ombudsman to charge representatives a fee for filing a complaint. Although individuals submitting complaints will not be charged the move effectively places a govt tax on […]
There’s a new podcast up n runing for those interested in finance and issues like regulation, consumer laws, FCA etc. Independent research and consumer group Fairer Finance has launched a new podcast for 2025 aimed at […]
Just a reminder that the deadline for industry responses to Motor finance rates has been extended until the end of 2025. Here’s the word from the FCA; We have extended the time firms have to […]
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