Taking out life insurance might not have been high on your priority list, but a global pandemic could be the thing to change that. With many in the UK having been furloughed at some point […]
2020 — EIS, a core and digital platform provider for insurers, today announced the findings of its first-ever Customer Compass Report. The report found that, despite the insurance sector investing nearly $28 billion on customer experience, less than half of global respondents (49%) feel their insurance provider will be responsive to their basic needs. EIS, in partnership with GlobalWebIndex, […]
In September, the Financial Conduct Authority (FCA) announced tailored support for borrowers affected by coronavirus (Covid-19) after 31 October, which it would keep under review as the pandemic evolved. Insurers and brokers who offer payment […]
A new global and UK study by the Economist Intelligence Unit for information and insights provider TransUnion has overwhelmingly found the key to whether or not companies go out of business hinges on providing consumers […]
The Association of Consumer Support Organisations (ACSO) has announced 16 new members and associate members so far in 2020. The trade association, which was launched in January 2019 and represents the interests of consumers and […]
AA Insurance in New Zealand has taken gold at the 2020 APAC Effie Awards in the David vs Goliath category for the results achieved in the first year of its Live A Little Freer campaign. […]
Covid-19 has made a lot of people think about life; what matters to them, their health – and the health of their loved ones. So it’s interesting to read about this study by Belgian insurer […]
The temporary easing of coronavirus measures over the summer has brought with it some stability to motor premiums, according to research by data insight specialist Consumer Intelligence. After tumbling 2.5% in the two months following […]
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