Legal Update: ACSO Makes Key Hires to Advisory Committee
The Association of Consumer Support Organisations (ACSO), the trade body which represents the interests of consumers in the civil justice system and the organisations who [...]
consumer
Survey Finds Free Excess is a Powerful Sweetener for Consumers
Free excess insurance is a potential winner in the giveaways battle among price comparison websites but delivering the best price and cover is still vital, new research from [...]
Survey Finds Insurers Are Rated Below Average for Customer Service
Insurers are the least trusted companies in the UK and are unable to answer over half of routine questions successfully, according to research commissioned by digital [...]
US Market: Generali Launches Speciality Warranty Division
Generali US Branch, the US arm of Generali Group, a leading insurance and financial services group with more than €500 billion in assets today announced the launch of their [...]
Claims: ACSO Welcomes New Corporate Members
The Association of Consumer Support Organisations (ACSO) has announced six new members. Executive director Matthew Maxwell Scott said the trade association, which represents [...]
Fintech, Insurtech or Traditional Bank -What Consumers Value is Trust
The clear majority of fintech customers would be happy to use a traditional bank (66%) or insurer (61%) that offered similar propositions and pricing as neobank and [...]
Average Van Insurance is £1171pa – Set to Rise After Ogden Rate Changes
Van insurance premiums have risen 8.3% over the last 12 months, but van drivers across the UK may see further increases in the coming months as a result of this month’s [...]
Loyalty Penalty: Call for Automatic Switch to Best Deal for Policyholders
The Financial Services Consumer Panel has today published new research which looks at the potential detriment for consumers of being trapped in poorly performing financial [...]