consumer

Will Digital Overload Turn Consumers Away From Insurtech Products?

14 February 2020 // 0 Comments

Despite consumers never having had so much choice of technology, media and telecommunications (TMT) products and services, many UK households are becoming overwhelmed by the [...]

Commercial: Average Van Insurance Premium is £1500 a Year

5 February 2020 // 0 Comments

As more people shop online there are ever increasing numbers of small vans on UK roads. Although many freelance delivery drivers use a small family car for internet package [...]

High Street Banks Highly Rated for Car/Home Insurance, Says New Survey

25 January 2020 // 0 Comments

Insurance customers across the UK have recognised 25 brands as the highest rated providers of insurance in this year’s Consumer Intelligence Awards. Every year, data [...]

Forrester Predicts 2020 Will See Brands Stake Their Future on Sustainability

19 December 2019 // 0 Comments

This latest analysis of 2020 and beyond comes from Forrester Research, who have a huge Customer Experience show lined up for June 2020 in YC btw; In 2020, insurers will aim [...]

Get Set for US Style Class Actions, If New EU Consumer Rules Become Law

2 December 2019 // 0 Comments

Yes, we still might Brexit the EU, as far as the automatic acceptance of new directives and regulations are concerned. But for insurers and MGAs it seems likely that broad [...]

UK Consumers Are Loving Their Tech, But Data/ID Theft Remains an Issue

26 November 2019 // 0 Comments

British consumers are feeling positive about connected technology, according to research from Assurant, Inc., a leading global provider of housing and lifestyle solutions [...]

Consumers Baffled by Breakdown Add-Ons, Can The Industry Do Better?

19 November 2019 // 0 Comments

One of the great extra features any broker or insurer can sell with a motor policy is breakdown and recovery. But are we doing a poor job of telling customers exactly what [...]

AA Report Highlights How Reluctant UK Drivers Still Sceptical on EVs

17 November 2019 // 0 Comments

Mainstream electric and alternatively fuelled vehicle adoption will only be achieved if businesses are given financial confidence and policy support to invest in new [...]