Opinion

Creating Sustainable Customer Service Models in Insurance

This piece is by Rahul Kumar, GM & VP of Financial Services and Insurance at Talkdesk  Employee burnout is becoming a critical issue across many industries, but it’s especially pronounced in customer-facing roles within insurance. […]

InsureTech

Bolt Teams Up With Salesforce in US Market

Bolt are working with Salesforce in the US market, here’s the latest; bolt, the insurtech with the country’s largest technology-enabled insurance exchange, today announced a collaboration with Salesforce to launch bolt for Salesforce on Salesforce AppExchange, the leading […]

News

CRM Specialist Sidely Secures 1m Euro Fundraise, Eyes Expansion

Sidely has announced a fundraising of 1 million euros from business angels and BPI (Public Investment Bank) to modernize the Field CRM market, further develop its product, and strengthen its team. Here’s the word; Despite […]

Insurance Brokers

New Partnership Aims to Improve Wealth Management Advice

This new partnership aims to streamline much of the process when it comes to wealth management advice. More details here; BSI and aixigo are proud to offer new software solutions partnership. BSI is market leader […]

Global insurance trends

US News: Reliance Global Boosts AI Capability

Reliance Global Group, Inc. combines artificial intelligence (AI) with the personalized experience of a traditional insurance agency, recently announced that it has significantly enhanced its AI-based, InsurTech platform with new customer relationship management (CRM) tools […]

Insurance Brokers

Investment: Aventus Secures £2.6m, Looks to Expand Quote & Bind Tech

Aventus, the London-based B2B insurtech business and insurance operating system originally created for the MGA Homelyfe, has closed a £2.6m investment led by Outward VC and Notion Capital with participation from TriplePoint and Downing Ventures. […]

Insurance Brokers

Broker News: Gothaer Goes Live with CRM Tools For Clients

Gothaer is going live with a centralized information and management tool for its sales partners: The BSI CRM-based software for professional sales partner support (BSI BRM) won Gothaer over with its attractive user interface, extensive […]