Emerging Risk

What Modern Bingo Tells Us About How Businesses Should Expand with an Online Platform

Having a website, or at least an active social media presence, is almost essential for most businesses in the modern arena. It offers an easy way for potential customers to find out more information before […]

Insurance Regulation

CII Roundtable Report Looks at AI Risks & Vulnerable Customers

In the rush to deploy AI solutions across the insurance chain it is important to remember the FCA obligations on looking after vulnerable consumers, plus those who still don’t have internet access. Here’s the word […]

Opinion

Where AI Is Delivering Real Value in Insurance, and Where Humans Still Matter

This article is by Brandon Tobman, CEO of GetCovered AI has moved from experimentation to expectation in insurance. Recent research shares that 91% of insurers have or are planning to invest in AI, with many […]

News

Latest Broker Poll Looks at Claims Handling Efficiency

Here’s the latest from DCL for you; The latest findings from the Direct Commercial Limited (DCL) Broker Barometer confirm and quantify the long-standing belief that open, ongoing dialogue between insurer, broker and policyholder is critical […]

Opinion

AI in Customer Experience: The Challenges and Opportunities CIOs Face Today

This article is By Jon Burghart, Chief Revenue Officer at AnywhereNowĀ Ā  As a CRO, I’m constantly evaluating how emerging technologies can drive revenue, deepen customer relationships, and sharpen our competitive edge. At a recent CIO […]

Big Data

The Rise of Anonymity: Can Insurance Ever Go Verification-Lite?

Insurance has long relied on identity checks, forms, and personal data to manage risk. But digital habits are changing fast. People now expect fast access, fewer steps, and more control over their information. In other […]