News

Healthcare Spending Up, Pet Insurance Down?

Moneyhub, a payments platform, has released new data which reveals how Britons’ spending habits are changing during the cost-of-living crisis. It could be boom times ahead for health insurance brands, as the rich decide that […]

Insurance Brokers

FCA Consumer Duty: Vague Aims & Poor Wording Will Cause Confusion

Is the new FCA Consumer Duty worded in a way which makes it difficult for brokers to predict their customers’ future, or true aims? Three in five brokers admit they don’t understand how the FCA’s […]

Insurance Regulation

LMA Offers Guidance on Latest FCA Consumer Duty Rules

The Lloyd’s Market Association (LMA) announces the publication of a general guidance document for the implementation of the FCA Consumer Duty (the ‘Consumer Duty’). To support the work of Managing Agencies in the Lloyd’s market […]

Opinion

FCA Consumer Fairness Duty: Is fairness an obligation or an opportunity for insurers?

“All firms must be able to show consistently that fair treatment of customers is at the heart of their business model.” ~ Financial Conduct Authority The author of this piece is Rory Yates, who has […]