Insurance Regulation

Regulatory: FCA Issues Delay to Secure Customer Authentication Process

Today, the UK’s Financial Conduct Authority (FCA) has confirmed an 18-month delay to the introduction of Secure Customer Authentication (SCA) rules – one of the most important legislations affecting the financial sector – in a […]

Legal

Fraud: Dodgy Compliance Officer Convicted After FCA Investigation

Fabiana Abdel-Malek was sentenced to 3 years’ imprisonment and Walid Choucair sentenced to 3 years’ imprisonment recently, in respect of five offences of insider dealing. Fabiana Abdel-Malek and Walid Anis Choucair were each convicted  following […]

Insurance Regulation

Loyalty Penalty: Call for Automatic Switch to Best Deal for Policyholders

The Financial Services Consumer Panel has today published new research which looks at the potential detriment for consumers of being trapped in poorly performing financial services products. The research shows that the costs of remaining in such […]

News

End of Loyalty Penalty Doesn’t Mean End of Switching, Says Go Compare

As the government seeks to end the high premiums charged for loyalty on car or home insurance, which hits customers who prefer not to shop around every year, Go Compare sees life in the comparison […]

Insurance Regulation

FCA Reaction to Loyalty Penalty Super Complaint

Christopher Woolard, Executive Director of Strategy and Competition at the FCA, commented: “Before the CMA published its supercomplaint response last year, we had already begun work in the mortgages, cash savings and general insurance markets. […]

News

Is It The End for the Annual Car Insurance Search & Switch Festival?

Today, the government has announced that firms that overcharge loyal customers could be hit with direct fines under new plans being unveiled this morning by the Government. The move will help tackle the loyalty penalty and practices […]

News

Personal Finance: FCA Plans to End the Unauthorised Overdraft Fees Gravy Train

The Financial Conduct Authority (FCA) has confirmed it is introducing reforms to fix a dysfunctional overdraft market. These changes will make overdrafts simpler, fairer, and easier to manage and will protect the millions of consumers […]