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ABI Conference Should Focus More on Customer Relationships, Says Cocoon CEO

26 February 2018 alastair walker 0

The ABI Conference takes place tomorrow, 27th February 2018, with keynote speakers including Nicola Sturgeon, Sam Woods from the Bank of England and respected political journalist and BBC Daily Politics presenter Andrew Neil. Topics include keeping […]

insurance marketing

Zurich Chooses Medallia to Track Customer Experience & Feedback

12 December 2017 alastair walker 0

Customer retention is one of those bits of jargon which doesn’t excite many people in the insurance industry. But it should, because it can cost millions to keep advertising and marketing to win new customers, […]