Insurance Regulation

Regulatory: FCA Begins Review of Financial Products Distribution

The Financial Conduct Authority (FCA) has launched a Call for Input asking for feedback on its proposed approach to reviewing the Retail Distribution Review (RDR) and the Financial Advice Market Review (FAMR). The FCA’s review […]

insurance marketing

YouGov Survey Finds Customers Increasingly Unhappy with UK Insurers

Maybe it’s the fickle, ever-scrolling nature of the internet, but confidence in many big brand names seems to be declining. From Facebook’s fake news to middle England turning its back on the staid clothing at […]

Conference report

BIBA Feedback: Talking Risk Score, Hackathon and NASA with James Burton

After all the excitement of BIBA last month, Insurance-Edge thought it would be the right time to catch up with James Burton, Director of Product Management at LexisNexis. The insurance software specialist company were heavily involved […]

News

ABI Conference Should Focus More on Customer Relationships, Says Cocoon CEO

The ABI Conference takes place tomorrow, 27th February 2018, with keynote speakers including Nicola Sturgeon, Sam Woods from the Bank of England and respected political journalist and BBC Daily Politics presenter Andrew Neil. Topics include keeping […]

insurance marketing

Zurich Chooses Medallia to Track Customer Experience & Feedback

Customer retention is one of those bits of jargon which doesn’t excite many people in the insurance industry. But it should, because it can cost millions to keep advertising and marketing to win new customers, […]