Some thoughts from AX following the BIBA Conference 2026; This year’s BIBA conference emphasised how brokers and insurers are placing increasing value on partners that can provide a joined-up claims journey, improved customer outcomes and […]
The latest from the FCA for you; The Financial Conduct Authority (FCA) is reviewing how consumer investment firms support bereaved customers and whether they’re getting it right. Fewer than half of bereaved customers (47%) felt they […]
The feedback from Ascend is very timely with BIBA 2026 just around the corner; Insurance brokers are confident about growth at their own businesses and the sector as a whole, new research* from Ascend Insurance […]
The latest UK broker feedback from DCL for you; Direct Commercial Limited’s (DCL) latest Broker Barometer reveals that while a majority of brokers still report rising claims costs, fewer say costs went up this quarter (78%) […]
This piece is by Jody Bisson, WTW, and Richard Paris-Smith, SRS Europe At BIBA 2025, it was clear that brokers and Managing General Agents (MGAs) are moving beyond merely reacting to market conditions; instead, they […]
Insurance Edge caught up with Richard Tomlinson, (below) CEO at Percayso Inform, to reflect on another year of rapid growth and look at the latest trends in AI, insurance data stacks and more. IE; It’s […]
The opening day was super busy, with packed speaker zones, networking and new ideas across the insurance chain. There were plenty of free pens on offer – and ducks – plus a chance to play […]
If you read the comments on Trustpilot, Google Reviews or insurance brands’ social media accounts, then you will struggle to understand where the CII are coming from on this one. Consumer satisfaction has never been […]
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