Insurance Brokers

When It Comes to Customer Contact Centres, Speed Matters

Here’s the latest from Well Dunn Group and Noetica; The difference between winning the men’s 100 metres at the last Olympics and finishing last was just 0.12 seconds. That finest of margins is the difference […]

News

Noetica and Sterling Working on Calls Triage System

Interesting case study for insurance brands here; Noetica – A British company, developing software products for the global contact centre market, has announced how it is working with Sterling Insurance’s contact centre to identify and prioritise calls […]

InsureTech

BIBA 23: Noetica Will Showcase New Industry Products

A British company, developing software products for the global contact centre market, will be attending The BIBA Conference 2023. The company will showcase why for more than 20-years, UK insurance companies have relied upon its award-winning […]

UK Economy

Call Centres: Noetica Teams Up With Contact Solutions

Noetica – A British company, developing software products for the global contact centre market, today announced that Contact Solutions Limited has implemented its new SABRE™ (Skills & Ability Based Routing Engine) technology. Integrating the dynamic call routing solution with Noetica’s Synthesys™ productivity tools […]

Insurance Brokers

Noetica and Contact Solutions Team Up on Home Working Software

Noetica – A British company, developing software products for the global contact centre market, today announced that it is working with Contact Solutions Limited, to enable agents to work from home during the COVID-19 pandemic. The Swindon-based Insurance […]