Opinion: AI Can Reduce Human Error, Enhance Customer Experience
In this Opinion piece, we take a look at how Artificial Intelligence can raise the customer experience within the insurance sector and reduce those human errors which often [...]
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Audatex and RSA Automate Pet Insurance Claims Process, Quicker Pay-Outs
Audatex, (global provider of market-leading solutions for bodyshops, service provider, insurers and customers) has partnered with RSA Insurance Group, (providers of [...]
Opinion: AI Will Completely Revolutionise the Claims Process
Claims are at the foundation of every type of insurance and it’s often the `pain point’ for many consumers, as they feel the process isn’t as smooth as it [...]
ThingCo Launches SmartFnol to Speed Motor Claims Process
As part of its mission to help motorists exert much greater control over their insurance cover and claims experience, ThingCo, the telematics insurtech has selected Industry [...]
UiPath Continues Rapid Growth, As Companies Deploy AI/Robot Tech
UiPath, the leading Enterprise Robotic Process Automation (RPA) software company, announced that it has grown 238 percent in the first half of 2018, crossing $100 million in [...]
Auger Urges Insurers to Streamline FNOL Process with Outsourced Expertise
A leading specialist for the UK insurance industry is urging insurers to look at ways of speeding up the claims process at the first point of contact. Chris Cowen, client [...]