Opinion

Opinion: AI Can Reduce Human Error, Enhance Customer Experience

In this Opinion piece, we take a look at how Artificial Intelligence can raise the customer experience within the insurance sector and reduce those human errors which often lead to frustration – and the loss […]

Pet Insurance

Audatex and RSA Automate Pet Insurance Claims Process, Quicker Pay-Outs

Audatex, (global provider of market-leading solutions for bodyshops, service provider, insurers and customers) has partnered with RSA Insurance Group, (providers of award-winning insurance products and services) to develop the UK’s first online claims system for […]

InsureTech

ThingCo Launches SmartFnol to Speed Motor Claims Process

As part of its mission to help motorists exert much greater control over their insurance cover and claims experience, ThingCo, the telematics insurtech has selected Industry Insights to help it deliver the industry’s first SMARTFNOL […]

Technology

UiPath Continues Rapid Growth, As Companies Deploy AI/Robot Tech

UiPath, the leading Enterprise Robotic Process Automation (RPA) software company, announced that it has grown 238 percent in the first half of 2018, crossing $100 million in annual recurring revenue, a key financial metric for […]

Insurtech solutions to fighting escape of water claims.
Insurance claims

Auger Urges Insurers to Streamline FNOL Process with Outsourced Expertise

A leading specialist for the UK insurance industry is urging insurers to look at ways of speeding up the claims process at the first point of contact. Chris Cowen, client relationship manager at Auger, reports […]