News

Why Insurance Payments Still Lag Behind Other Financial Industries

This article is by Michael Sharp, Insurance Payments Strategist, Duck Creek Technologies A Growing Gap in Financial Experience Over the past decade, financial services have undergone a profound transformation. In banking and fintech, real-time payments, […]

InsureTech

Dynatrace Teams Up With CDL on Resolving Customer Issues

The latest partnership news from Dynatrace;  Dynatrace (NYSE: DT), the leading AI-powered observability platform, is working with CDL, a major UK insurtech provider, to drive its AI agent capabilities as the insurtech looks to go beyond core process […]

Global insurance trends

One Inc Picks Up Top 300 Award From CNBC

The latest from One Inc; One Inc, the leading digital payments network for the insurance industry, recently announced it has been named to CNBC’s Top 300 Global Fintech Companies list for the second consecutive year. One Inc […]

InsureTech

Resilience and AWS Team Up on Cyber Risks

The latest from Resilience for you;  Resilience, the leading cyber risk solutions company, CrowdStrike and Amazon Web Services (AWS) today announced a new collaboration to empower enterprises to proactively mitigate cyber risk and minimize material losses from […]

Opinion

Bridging People and Technology in the Next Evolution of the London Market

This article is by Paul Kershaw, Enterprise Sales Manager, Novidea Paul is the UK Enterprise Sales Manager at Novidea, where he leads engagement with brokers, MGAs, and carriers to drive awareness and adoption of Novidea’s […]

Lloyd's/London Market

Payments Processing Company Expands Its Reach

Need payments processing? These guys are on the up; In a significant demonstration of market leadership, Privalgo, the UK-based international payments specialist, expanded its reach in 2024, processing payments to 95 countries and achieving a […]

News

Defaqto Report Looks at Travel Claims: More Work Needs to Be Done

Some interesting results from Defaqto when it comes to travel claims processing; over a month to process a claim when the industry has a plethora of online portals, platforms, bespoke software etc at its disposal […]

Insurance claims

Claims Processing Outsourcing India: Cynergy BPO on CX, Operating Efficiency, and Compliance

In the dynamic landscape of global insurance, the efficiency and reliability of claims processing are paramount. For carriers in the US, Canada, the UK, and Australia, maintaining high standards in these operations is critical for […]