Forrester’s (Nasdaq: FORR) 2021 European Insurance Customer Experience Index (CX Index™) reveals that German insurers deliver the best customer experience (CX) in Europe, including one brand to reach the ‘excellent’ category as the first and only insurer in the CX Index. With an industry average score of 74.8 out of 100, German insurers are outperforming their […]
Ecclesiastical Insurance has retained its top spot in the Fairer Finance Home Insurance league table for the thirteenth time and remains the UK’s most trusted home insurance provider. The specialist insurer topped the list of […]
Gracechurch the independent insurance research consultancy, has awarded its coveted Service Quality Marque to only two insurers out of 14 in 2021, following a year in which the market’s service ratings dropped significantly. The study among […]
Newly launched vehicle tracking and recovery service – AX Track – achieves Thatcham accreditation. AX Track, which brings together a highly experienced support team and cutting-edge covert technology to deliver a comprehensive track, locate and […]
The new RegTech100 list for 2021 is launched today. The prestigious list recognizes the world’s most innovative technology solution providers that address the challenges of ever-increasing regulatory pressures within financial services. The RegTech (regulatory technology) […]
We love strong opinions here at IE magazine, because without new thinking and a challenge to the existing status quo, there can’t be genuine progress across the world of insurance. So here’s some thoughts on […]
Guidewire Software, Inc. (NYSE: GWRE), the platform P&C insurers trust to engage, innovate, and grow efficiently, today announced InsuranceSuite has again been recognized as a Leader in the Gartner, Inc. “Magic Quadrant for P&C Core Platforms, North America.” InsuranceSuite […]
NFU Mutual has been named as the 2020 Which? Award winner for Insurance Brand of the Year, announced earlier today, 8 October 2020. NFU Mutual has also been named a Which? Recommended Provider for home and […]
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