AXA has been named this year’s top recommended provider in the Which? Car Breakdown Report.
The breakdown service, which is provided by AXA subsidiary AXA Partners UK & Ireland, was compared against 11 other providers including well-known Car Breakdown brands in the UK. The insurance company attained the highest overall score putting it top of the comparison table, with additional kudos from a majority of customers who said that their recovery operator arrived in less than an hour.
The Which? Car Breakdown Report ranks products based on service, reliability and value. The ratings are based on direct feedback from more than 8,000 people who had used their motor breakdown service within the 12 months prior to completing the survey.
Speaking about the award, Kelly Ward, Chief Sales & Distribution Officer at AXA Partners, UK & Ireland said: “During what is currently a challenging time for the entire motor breakdown industry in the UK, we’re thrilled that the service provided by AXA Partners comes top in the Which? Motor Breakdown report.
“We pride ourselves on adding value to our customers’ lives with the services that we offer, striving to make their lives easier, not harder. This customer-first approach prioritises their needs and it’s because of this that the service provided by AXA Partners has been recognised.
“With more than 8,000 people sharing feedback with Which? for their Motor Breakdown Report, this is a huge achievement for our business, and something our team can be proud of.”