If you read the comments on Trustpilot, Google Reviews or insurance brands’ social media accounts, then you will struggle to understand where the CII are coming from on this one. Consumer satisfaction has never been […]
If you manage an insurance brand, be it broker, MGA or insurance giant, then you’ll know that staff turnover can have a deep impact day-to-day. The costs in time and money of dealing with staff […]
As the Queen’s Speech mentioned the Tenant Reform Bill again, it seems likely that landlord insurance will have to evolve slightly, depending on whether the key elements of the Bill make it through Parliament of […]
TikTok can be quite entertaining in some ways, but the number of ‘Life Hack’ videos being uploaded means that inevitably, some people are going to follow some bad advice. When it comes to car insurance […]
The UK government seems keen to restrict overseas travel to mainly business/study related trips only this summer, which is good news for travel insurers. New legislation is going through Parliament and it seems likely that […]
Coronavirus continues to spread around the globe, putting business trips on hold and tempting holidaymakers to cancel their trips altogether. Many travellers are turning to their insurance company to see whether they will be covered […]
The latest figures published by the insurance industry show that nearly 43,000 motor insurance claims are turned down every year. Every day, insurers pay out just under £22million for private car insurance claims, which averages […]
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