insurance marketing

EIS Survey Says Consumers Feel Insurers Aren’t Listening

2020 — EIS, a core and digital platform provider for insurers, today announced the findings of its first-ever Customer Compass Report. The report found that, despite the insurance sector investing nearly $28 billion on customer experience, less than half of global respondents (49%) feel their insurance provider will be responsive to their basic needs. EIS, in partnership with GlobalWebIndex, […]