Let’s be brutally honest shall we? Cleaning up after a flood of water has turned your kitchen into a Lido, or transformed your shagpile living room carpet into a swamp, is a total pain. When […]
New YouGov research shows that when it comes to public perception of the insurance industry, the majority of Brits have a negative view. Currently, most Brits hold at least one form of insurance cover and […]
In this article, Dr. Gege Gatt CEO at EBO.ai argues that virtual assistants and Artificial Intelligence can free up humans to work smarter, not harder. Freeing up staff from resolving those mundane admin tasks can […]
Insurance is one of those services that seems utterly boring, until you need it. Then you really do want all channels of communication to work quickly and accurately. You see, handling claims is the point […]
Insurtech tech firm, Cover Genius has signed a partnership with Scandinavia’s largest travel group, Etraveli, to become its insurance partner, enabling the leading-edge OTA to offer an even broader selection of policies across a wider scope of markets. […]
Straight-through processing is the only viable long-term solution to tackling the re/insurance industry’s ongoing challenge with out-of-control expense ratios, but is about people as much as technology, was one of the key takeaways from ACORD’s […]
The whole point of insurance is that it kicks in when something goes wrong, and you get your car fixed, your stuff replaced, or a tidy sum to get some new stuff. Naturally, you’d like […]
Against a backdrop of deteriorating property loss ratios and low premium growth, property insurers are earning high marks for overall customer satisfaction, but there are still some components of the claims process that are falling […]
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