The long term implications of a switch to semi-autonomous vehicles for insurers is huge. A car insurance market dominated by driver data gradually becomes one where risk is based on software outages and rogue actors. […]
Kirsty Sharman is a referral marketing expert and founder of Referral Factory, which provides easy-to-use, plug-and-play referral software to help businesses of all kinds build, launch, and manage referral programs. Insurance has never been an […]
The Governors Highway Safety Association (GHSA) and Cambridge Mobile Telematics (CMT) today released a new report addressing the growing concern over smartphone-induced distracted driving. The report proposes states implement a multi-faceted approach to improve road […]
Interesting case study for insurance brands here; Noetica – A British company, developing software products for the global contact centre market, has announced how it is working with Sterling Insurance’s contact centre to identify and prioritise calls […]
Tom Chamberlain, VP Customer & Consulting, hx, takes a look at ChatGPT usage across the insurance sector; Some companies may be apprehensive when it comes to adopting new AI technologies like Generative AI, which is […]
In a time of rapid claims cost inflation, insurers need to be able to “turn on a sixpence” to implement pricing and underwriting changes extremely quickly. However, many insurers currently lack the operational agility to […]
Some research by SecurityHQ has revealed the extent of cyber attacks in the legal sector. Out of 40 practices investigated, ‘75% reported having been the victims of a cyber-attack’ and for ‘23 of those that […]
The market for hyperautomation-enabling technologies is rapidly growing and expected to reach nearly $600 billion this year. A new Everest Group Pinnacle Model® study, supported by SS&C Blue Prism, has unveiled the financial, operational and strategic […]
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