Survey Reveals That 45% of UK Insurance Customers Now Buy Online
Everyone in the UK insurance industry knows that we are working in an increasingly online world, but how rapidly is the shift from call centre policy sales to smartphone app [...]
studies
Tech: Big Name Insurers Can Outfox The Insurtech Disruptors
In this piece, Garry Larner, Regional Director for Financial Services UK& Ireland at OutSystems, takes the view that the big insurers can compete with the disruptive, new [...]
New Survey Highlights Slow Change in Companies Customer Services
The UK lags behind international markets including Germany, Singapore and UAE in making it easy for customers to interact with large organisations. Nearly three-quarters [...]