Case Study: How LV= & Aptean Enhanced The Complaints Process
LV= is a mutual protection, savings and retirement provider whose roots stem back to 1843. They now provide a range of financial solutions to 1.3 million customers and [...]
studies
The Interview: Talking OutSystems Experience with Personal Group
Insurance Edge went to Amsterdam recently to learn about low code web development platforms. Yeah, rock ‘n’ roll eh? But the thing is, it was actually very [...]
Opinion: Smart Leak Tech Means Win-Win for Insurers & Property Managers
In this Opinion piece, Michael Wakley, CEO of Leaksafe looks at the many benefits that insurers, brokers and property managers can gain from installing smart water leak [...]
Compliance; How SaaS Can Help Speed Complaints Process, Boost Staff Morale
The Hastings Group, founded in 1996, is one of the UK’s leading general insurance providers, with over 2.7 million live customer policies and employing over 3500 employees [...]
Insights: Five Ways to Make Your Insurance Company Work Smarter
This latest article by Richard Stewart, CEO and co-founder of productivity-boosting insurtech maker Untangl, looks at five things boosting productivity in insurance companies [...]
Regulatory: How Will Climate Change Affect Insurers? Reports & Insights Here
What are the risks posed by climate change for the financial sector? It’s a complex subject and open to debate, especially when it comes to the tricky matter of [...]
Coverbox Data Reveals Multi-Claim Fraud Attempt – £55,000 Scam, Denied
On the 4th March 2019, Coverbox received a claims report request from an insurer. The incident had taken place towards the end of last year in the Oldham area. At first [...]
Survey Reveals That 45% of UK Insurance Customers Now Buy Online
Everyone in the UK insurance industry knows that we are working in an increasingly online world, but how rapidly is the shift from call centre policy sales to smartphone app [...]