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35% of Consumers Feel No Loyalty to Their Insurance Company

More than a third of UK consumers (35%) feel no loyalty to their insurance provider, according to a new report into consumer attitudes published by customer engagement, loyalty and lifetime optimisation specialist ELLO Media. As a result, more than one […]

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Sunday Special: Let Us Forgive Those Who Steal Our Plug Socket…Maybe

Remember that TV docu-soap called Road Wars? Well it seems that as more Brits spend their free time loafing about playing XBOX, stalking ex-partners on Facebook or eating soggy cornflakes as they binge-watch Netflix on […]

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Citizens Advice Super Complaint Could Cause Contents Insurers Big Problems

Reaction across the industry shows that the Citizens Advice super-complaint to the Competition and Markets Authority, over the penalties loyal customers face in terms of higher premiums has the potential to create a major problem […]