Go Compare Offers 5-Point Plan on Reforming Auto-Renewals System
The FCA (Financial Conduct Authority) has provided a further update on the work it is undertaking to tackle the ‘loyalty penalty’ faced by millions of financial services [...]
switching
Predictions 2020: More Partnerships & Automated Switching Are Likely
Yes, we have more predictions for next year for you. These are by Mark McDonald from Altus Consulting, who has over 10 years experience working in Financial Services, joining [...]
Bought By Many Eradicates 2-Week Waiting Period on Pet Insurance
As part of its mission to make pet insurance fairer for everyone, Bought By Many will remove the industry-standard two-week waiting period for customers switching insurers in [...]
Loyalty Penalty: Call for Automatic Switch to Best Deal for Policyholders
The Financial Services Consumer Panel has today published new research which looks at the potential detriment for consumers of being trapped in poorly performing financial [...]
End of Loyalty Penalty Doesn’t Mean End of Switching, Says Go Compare
As the government seeks to end the high premiums charged for loyalty on car or home insurance, which hits customers who prefer not to shop around every year, Go Compare sees [...]
35% of Consumers Feel No Loyalty to Their Insurance Company
More than a third of UK consumers (35%) feel no loyalty to their insurance provider, according to a new report into consumer attitudes published by customer engagement, [...]
Sunday Special: Let Us Forgive Those Who Steal Our Plug Socket…Maybe
Remember that TV docu-soap called Road Wars? Well it seems that as more Brits spend their free time loafing about playing XBOX, stalking ex-partners on Facebook or eating [...]
Citizens Advice Super Complaint Could Cause Contents Insurers Big Problems
Reaction across the industry shows that the Citizens Advice super-complaint to the Competition and Markets Authority, over the penalties loyal customers face in terms of [...]