Business Insights: How to Save 3,700 Hours of Customer Service Time
One of the world’s longest-standing general insurers, RSA Insurance Group has deployed Aptean Respond to help bolster its handling of inbound complaints. As a business [...]
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Opinion: Agile Workforces Mean Insurers & Brokers Need to Think Differently
In this latest piece, Stuart Dennis, Industry Director for Finance at Six Degrees, a leading cloud-led managed service provider looks at how the insurance workplace is [...]
Opinion: AI Can Transform The Insurance Sector & Add The Human Touch
In this article, Dr. Gege Gatt CEO at EBO.ai argues that virtual assistants and Artificial Intelligence can free up humans to work smarter, not harder. Freeing up staff from [...]
Global Trends: Rocky Ride Ahead for Investors, Warns Time Investments
Gold bullion has been on an upward curve for the last couple of months, which is often an indicator that the wealthy are heading for shelter when it comes to investments. But [...]
CoverGenius Survey Reveals Consumers Waiting 10 Weeks for Claims Pay-Outs
The whole point of insurance is that it kicks in when something goes wrong, and you get your car fixed, your stuff replaced, or a tidy sum to get some new stuff. Naturally, [...]
ThingCo Chooses Amazon Web Services
Insurtech start-up, ThingCo, has become one of the first disruptors in the insurance sector to exploit the capabilities of Amazon Web Services (AWS) for a fully serverless [...]
Nextbase Partners With MyFirstUK to Offer New Drivers Dashcam Savings
Insurance premiums for young drivers are generally high, with average costs for new drivers aged 18 being around £3000, (or £2500 with a black box fitted) according to a [...]