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Global insurance trends

Glia Working With Finastra on Digital Comms Project

31 October 2022 alastair walker 0

Some news from the US market; Glia, the leading provider of Digital Customer Service (DCS), has teamed up with Finastra, a global provider of financial software applications and marketplaces, to help financial institutions to improve the digital customer experience. Via […]

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technology

Conversant 360 Pulls Those Comms Channels Together

28 September 2022 alastair walker 0

Conversant Technology is delighted to announce the forthcoming launch of its new complete communications solution – Conversant 360 – whose goal is to put a full raft of solutions under one umbrella, with a single […]

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News

Site Safety & Risk Assessment Just Got A Whole Lot Easier

2 March 2022 alastair walker 0

Gallagher has introduced RiskTalk – a user-friendly voice-operated risk assessment app – to help UK businesses cut down on the time and expense of undertaking workplace safety assessments, and benefit from increased reporting reliability. The health […]

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technology

Deals: Infinity Buys ResponseTap Voice Analytics

23 March 2021 alastair walker 0

Infinity is pleased to announce that it has agreed to purchase ResponseTap from its management and venture capital investors. Infinity has developed its class leading conversation analytics suite to enhance its core call tracking services […]

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Opinion

Insights: AI Can Help Insurers in The Fight Against Fraud?

13 February 2021 alastair walker 0

Nigel Cannings is the CTO at Intelligent Voice. He has over 25 years’ experience in both Law and Technology, is the founder of Intelligent Voice Ltd and a pioneer in all things voice. Nigel is […]

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technology

A Slice Of Voice Pizza, With Consumer Sentiment On The Side

13 January 2021 alastair walker 0

VoiceBase, the leading AI-powered voice analytics company, has announced that Slice, the innovative tech platform powering America’s local pizzerias, is leveraging VoiceBase to understand customer behaviours and predict future outcomes and actions. By processing dual-channel […]

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News

Confused.com Joins the Alexa Voice Search Revolution

9 November 2020 alastair walker 0

Confused.com is once again revolutionising comparison, this time using voice activation, social media and app technology. As part of the move, Confused.com has launched the first-ever Alexa Skill and Facebook Messenger tool for comparing car […]

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News

TRL Report into Driver Distraction Highlights Infotainment Risks

30 April 2020 alastair walker 0

TRL, the UK’s Transport Research Laboratory,has recently authored a report – commissioned by IAM Roadsmart, FIA Road Safety and Rees Jeffreys Road Fund – into the impacts of in-vehicle infotainment systems such as Android Auto […]

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