Digital transformation experts WNS have partnered with residential property data specialists WhenFresh to launch its new AI-driven omnichannel platform in the UK, enabling home insurers to deliver improved customer experience and reduced acquisition costs. The […]
There are four steps to modernize legacy systems for better Customer Experience says Vijay Pahuja, Corporate Senior Vice President, Client Services, WNS. Legacy systems in insurance companies have grown organically and in an ad hoc […]
Data is in the driving seat now Britain, not that Rylan guy from the Cinch adverts. By adding layers of real time data from actual driving, on top of the basic postcode, job, claims and […]
For a global insurance centre such as London, the tech that underpins the placing of risk; who rates risk, and then underwrites particular aspects of a commercial or public sector policy, is a crucial factor. […]
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