Opinion

Opinion: Digital Transformation Still Needs the Human Touch

Latest Opinion piece for you, looking at Business Continuity vs. Uncertainty: Why Modern IT Makes the Difference, authored by Kyle McNabb, SVP of Product Marketing, ASG Technologies; Today’s decision-makers are tasked with ensuring operations and […]

Insurance Brokers

Corona: Brightside Switches Completely to Home Working Operation

Brightside Group is in the final stages of moving the vast majority of its 500-strong team to a home working operation in order to stay open for personal and commercial business, according to chief operating […]

Insurance Brokers

Broker: Twilio & Cover Partnership Boosts Response Times By 57%

Twilio, the leading cloud communications platform, today announced that Cover has selected Twilio Flex to power its customer communications. Twilio Flex, a programmable contact center platform, gave Cover the control to build a customized contact center that delivers […]

Opinion

Opinion: Failing to Help Vulnerable Customers Could Be The Next PPI

In this Opinion piece, Martin Ellingham, business leader, Aptean Respond, asks whether the issue of customer vulnerability has the potential to become the next consumer mis-selling scandal in the UK. With new FCA rules on […]

News

Direct Line Buys Weybridge Service Centre, Expands its DLG Auto Arm

Direct Line Group has today announced that they’ve acquired a new Auto Service centre in Weybridge. The accident repair centre will increase the Group’s capacity within its wholly owned DLG Auto Services network bringing additional […]

Insurance & Reinsurance

Reinsurance: MNK Re Launches Residual Value Centre of Excellence

MNK Re Limited, a specialist Lloyd’s Broker headquartered in London, has announced the launch of a dedicated Residual Value Insurance (RVI) Centre of Excellence. Based in London, Robert Prince has joined MNK Re as Practice […]

Insurance Brokers

Broker News: Atlanta Teams Up With Ageas on Autonet Brand Expansion

Atlanta Group, which owns Autonet, Carole Nash and Swinton, today announces that it has reached an agreement with Ageas that will see it expand its Autonet brand based in Stoke-on-Trent. Atlanta will take over the […]