Insurance claims

MAPFRE Partners With Shift Tech on Streamlining Claims

MAPFRE and Paris-based start-up Shift Technology have come together to radically transform the way customers deal with claims, a state-of-the-art, end-to-end claims automation solution. Shift, who had already disrupted the insurance world with their acclaimed […]

Artificial Intelligence

MAPFRE Deploys AI Tools to Speed Email Response Times

Customer service really matters because policyholders are quick to offer 1 star reviews online, or take to Twitter to complain in public. So response times matter – that’s where AI can help insurers and brokers […]

InsureTech

MAPFRE Sets Up Tech & Innovation Advisory Council

The MAPFRE Board of Directors today agreed to create a Technology, Innovation and Transformation Advisory Council, a new advisory body whose main function will be to provide advice to MAPFRE’s governing bodies on decisions related […]

Global insurance trends

MAPFRE Makes Strategic Changes to Management Team

MAPFRE has approved a broad renewal of its management teams to advance its strategic objectives, and accelerate the company’s transformation agenda, strengthening capacities in the main regions where it operates. The renewal of the management […]

News

LeakBot Teams Up With MAPFRE, Expands Offer in Ireland

Smart water leak alarm LeakBot announces a new partnership with MAPFRE, the global insurance company, to offer LeakBot’s preventative smart leak detection system to their customers in Ireland. This partnership has been developed as a result of LeakBot’s […]

News

MAPFRE Report Offers Performance Snapshot & Covid Response

MAPFRE is among the top 15 insurance companies in Europe, according to the latest edition of the annual ranking prepared by MAPFRE Economics, MAPFRE’s research service. Specifically, it has remained unchanged since 2019, holding both […]