Insurance Regulation

Ombudsman Knowledge Base Racks Up 1 Million Views

The Motor Ombudsman’s Knowledge Base, the online resource designed to make it quicker and easier for motorists to resolve their query or complaint in relation to buying and owning a car prior to submitting a […]

Insurance claims

Claims: Motor Ombusdman Publishes Owner Disputes Data

If you work in motor claims this is useful stuff to know; The Motor Ombudsman, the Ombudsman dedicated to the automotive sector, has reported that faults and failures associated with a drivetrain component of a […]

Insurance Regulation

FCA Urges Insurers to Pay Corona Claims, Where There is Pandemic Cover

The FCA has published an open letter today to all UK insurers, which notes that most Business Interruption policies do NOT have pandemic cover included. But the regulator states that where there is pandemic or […]

Insurance claims

Claims: New Rules See Charges Capped at 20%, New FCA Complaints Regulator

It’s no an April Fool – from today the Financial Conduct Authority (FCA) will be in charge of overseeing the activities of the UK claims management companies (CMC). So everything from your long established PPI […]