Opinion

Inside a Cyberattack: How Hackers Steal Data

This piece is by Dave Gray, VP EMEA at Protegrity and Glenn Wilkinson, Professional Hacker and Speaker. The truth about cybersecurity is that it’s almost impossible to keep hackers outside of an organisation, particularly as the […]

Opinion

Finding Balance: Technology, Transformation, and The Human-First Approach in Insurance

This piece is by Daren Rudd, Head of Business, Technology and Innovation Consulting, Insurance UK, CGI. It starts with value In the world of insurance, transformation is often driven by the search for cost reduction. […]

Insurance claims

Innovation: From Quote to Claims, Where Are The Gains?

This month IE takes a look at how data analytics, AI and platforms can all spot trends in claims, which can then save insurers money by offering more accurate pricing. New software features are being […]

Opinion

Leveraging Social and Digital Evidence: A Game Changer for Insurance Companies in Mega Malpractice Cases

Some insights from INTERTEL on how digital evidence can make all the difference in complex insurance claims cases; In today’s digital world, the footprints we leave online are more revealing than ever before. This evolution […]

Opinion

Why Great Customer Service is Vital for Insurance Companies

This piece is by Jessica Woodhouse, Chief Operating Officer at Homeprotect,< part of the Avantia Group There are so many factors that go into delivering great customer experiences that result in brand loyalty, it can […]

Opinion

Static Caravan Claims Expected to Surge as Owners Return For the New Season

Karen Stacey, Managing Director of Compass Insurance, looks at the type of insurance claims that peak at this time of year as caravan owners return to holiday parks across the UK. Static caravans are great […]

Opinion

What Does Corporate Travel Insurance Look Like in 2024 – And Beyond?

The global business travel industry forecast is looking sunny. According to one report, business travel spending is on course to recover to its pre-pandemic levels by the end of 2024. And having recovered, it will […]