Two of the UK’s leading stakeholders in property services and management have combined forces to help support residential and commercial property owners when things go wrong and the owner needs to make a claim or protect their unoccupied property.
VPS Security Services powered by Aspray Limited, offer a package for owners and managers offering a complete end-to-end service to return a property to its former condition when their customers find their asset adversely affected by flooding, storm damage, fire, escapes of water, theft, malicious damage by tenants or other insured events. Their expertise and customer centric teams will provide much needed support to those experiencing such distressing situations.
VPS Security Services, whose inspectors check a property in the UK every 5 minutes, (over 100,000 property inspections annually), will inform their clients of the Claims Management Service provided by Aspray if they discover damage to their property. In turn, Aspray will then represent the insured property owner in negotiations with their insurer and project-manage the property owners’ claim from start to finish, using vetted contractors to complete the repair works. In return.
Both companies have won a string of awards in recent years that provide the working relationship with a strong platform of customer care and service excellence.
Aspray has recently won the Landlord Investments Show “Best Product For Landlords” award and is once again a finalist of the Insurance Times’ Claims Management Excellence Award. VPS Security Services currently hold IFSEC’s Security Excellence Award for Customer Care Initiative.