Bought By Many, the UK’s most-trusted pet insurance provider, today announces Jim Sutcliffe as new company Chair.
Sutcliffe brings over 30 years of experience in the insurance and asset management industry, including roles as Group CEO of Old Mutual and CEO of Prudential UK. He has previously held the Chairman role at Sun Life Financial.
The appointment follows impressive growth for Bought By Many which now insures almost 180,000 pets since it launched its market-leading pet insurance policies in 2017. The insurance provider also launched in Sweden in July 2019, the first territory in Bought By Many’s international expansion. As well as extensive experience in the UK, Sutcliffe also brings knowledge of international insurance markets.
Jim Sutcliffe comments: “I have watched Bought By Many’s success from the side lines since its launch and have been impressed with its innovative approach to creating one-of-a-kind products and its understanding of customer needs. I was delighted to be approached for the Chair position and to join a business which is truly setting a new pace within financial services. I look forward to supporting their continued growth.”
Steven Mendel, CEO and Co-founder of Bought By Many, comments: “The last three years have been hugely successful for Bought By Many. We have grown our revenue and our customer base, and now cover over 180,000 pets in the UK. Our success has allowed us to expand into new markets and continue to create insurance products which balance improved policy features, market leading technology and first-class customer service. We will build on this momentum in 2020 and continue to deliver better insurance which works for everyone. Having a Board which shares our vision is key to our success and Jim brings a wealth of knowledge and experience within consumer and international markets to help steer us through the next phase of our growth.
The appointment follows a number of successes for Bought By Many which continues to grow its headcount across its UK sites to service demand for its products and was voted the Most Trusted Pet Insurance Provider at the 2019 Moneywise Customer Service awards.
It was also the first insurance provider to partner with FirstVet to provide customers with free access to UK-registered vets via an app to check an animal’s symptoms, get advice on treatment they can carry out at home and find out if they need to be referred to a local vet – all from the first day of their insurance cover.