Co-op Transformation Continues With RDT Software

RDT is delighted to announce that the underwriting arm of Co-op Insurance is running its claims operation on our general insurance solution, Landscape. 

RDT’s long-standing customer, Markerstudy, completed its purchase of the underwriting part of Co-op Insurance two weeks ago, and since going live motor and household claims processing on behalf of Co-op Insurance – which remains part of the Co-op group – has been handled by Landscape.

A version of Landscape was configured and deployed to handle the Co-op Insurance motor and household claims, which RDT runs in Azure as a managed service. RDT updates all the software, monitors the system’s live running and performance and ensures its smooth operation day-to-day. The solution is also scalable, meaning that RDT can add resources to it as needed so it can cope with peaks in demand.

Markerstudy’s Group Underwriting Director Gary Humphreys said: ‘We have a good working relationship with the team at RDT, which has strengthened and evolved as Markerstudy has grown and our technology requirements have matured. I class RDT as one of our trusted service providers; they’re forward-thinking and agile – so we make a good partnership.’

RDT’s CEO Mark Bates said: ‘We’re delighted to carry on what has been a very successful ten-year relationship with Markerstudy. We’ve seen them go from having about 40 users on our solution to more than 1500, and that was before the Co-op purchase. We’ve been part of their journey and we’ve enjoyed every minute of it. This is another successful implementation, and we’re looking forward to the next one.’

About alastair walker 5852 Articles
20 years experience as a journalist and magazine editor. I'm your contact for press releases, events, news and commercial opportunities at Insurance-Edge.Net

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