Tractable, the artificial intelligence company for accident & disaster recovery, today announces a new partnership with Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair Industries. This allows North American automotive insurers to produce collision repair estimates automatically from photos.
Tractable’s AI acts as a human appraiser, using proprietary computer vision to examine photos of vehicle damage and return a list of part-level repair operations seconds after photos are submitted. When combined with Mitchell’s collision repair data, the result is a repair estimate – produced in seconds from anyone’s smartphone – which a repairer can start to work from and upon which claims can be settled.
By employing this technology across the auto insurance claims journey – from understanding damage at first notice of loss (FNOL) to performing repairs – multiple days and manual touchpoints can be cut out from the accident recovery process. For the driver, the result is a simpler experience that instead of taking days or weeks can take minutes to complete on their phone.
Alex Dalyac, co-founder and CEO of Tractable, said: “We’re excited to combine our solutions to accelerate accident recovery. Mitchell’s collision repair data and industry expertise are known to be a reference in North America, as are their affiliate’s GT Motive in Europe. Insurers now have access to a solution that is best of breed on both AI and repair estimatics. The Tractable-Mitchell band is here and ready to rock.”
Olivier Baudoux, senior vice president of global product strategy and AI at Mitchell, said: “By collaborating with Tractable, bringing them into our Mitchell Intelligent Open Platform, and combining Tractable’s AI engine with Mitchell Intelligent Estimating, customers can access an advanced, turnkey solution.”
FURTHER DEAL WITH THE HARTFORD
The Hartford, a leading US property and casualty insurer, is using Tractable’s AI solution to analyze auto damage within its auto insurance claims operations in the US, accelerating how quickly claims can be processed for its customers.
Tractable uses computer vision to assess photos of car damage: the AI understands vehicle damage like an expert human appraiser and returns an appraisal as soon as the user submits photos. The technology opens the door to a simpler, quicker claim process. Using AI in this way can increase the speed of processing claims from days to minutes, removing inefficiencies from the process, helping insurers and repairers agree on repairs faster, and accelerating accident recovery for drivers.
Alex Dalyac, co-founder and CEO, Tractable, said: “We are honored to announce this partnership. We see this as a testament to the quality of our technology, the maturity of our solution, and the trust in our people. Computer vision is accelerating accident recovery; the technology is here, it’s on the ground and it’s making a difference.”