Solera Audatex, part of Solera Holdings, Inc., a global leader in risk and asset management data and software solutions for the insurance and automotive industries, today announced that Toyota GB (PLC) is promoting and encouraging the use of Audatex’s Bodyshop Image Capture to the Toyota and Lexus Approved networks and will be supporting their customers by covering transactional costs for all Toyota and Lexus vehicles from April 1 – September 30 2021.
Audatex Bodyshop Image Capture allows users to interact with customers in a digital-first, contactless format. With Image Capture the user can send customers a SMS request for images of their vehicle’s condition via their smartphone. Customers are guided by a seven-step process to obtain images of the vehicle condition and damage, with no download required. This gives the Bodyshop insight into the vehicle’s condition to make informed decisions on the best course of action and begin triage.
Commenting on the announcement, Paul Clack, Toyota (GB) PLC said, “Toyota GB (PLC) are looking across the industry for tools and working practises that can be put in place to support their customer network through these challenging times.
We are delighted to support such innovations as Image Capture within our Approved networks. The market for the majority of 2021 is going to be challenging for all and our priority is the health and wellbeing of our customers and team members. We believe that the Image Capture technology will support social distancing, protect our customers, help the operational efficiency of our Vehicle Damage Assessors, and speed of repairs”
Christopher Wright, Vice President – North Europe at Solera, commented, “Events of the last year have demanded new ways of working, which has in turn called for the rapid delivery of new, technical solutions. This initiative demonstrates how when we work together, we emerge stronger. The trend shows no sign of relenting. As lock-down measures are largely lifted, social distancing practices remain commonplace. By extending the free of charge offer on Bodyshop Image Capture for their entire customer network, Toyota Lexus demonstrates a fantastic example of embracing our “new normal” and making life in the claims ecosystem easier for all. Our team here at Audatex are honoured to support them with our Image Capture Technology.”
To find out more about Audatex Bodyshop Image Capture, visit: https://www.audatex.co.uk/solutions/bodyshop-image-capture.