ConTe.it, a car and motorcycle insurance brand, and Italian subsidiary of Admiral Group, and Guidewire Software, Inc. (NYSE: GWRE), the platform general insurers trust to engage, innovate, and grow efficiently, today announced that ConTe.it has implemented Guidewire core applications as part of its continued modernization programme.
An existing user of Guidewire’s policy administration and billing systems, ConTe.it deployed Guidewire ClaimCenter as its new claims management system in seven months, initially to its Fire and Theft line of business. It also implemented Guidewire DataHub for its enterprise-wide data management in the same timeframe.
“The deployment of ClaimCenter is strategic for us to complete the path we started with the adoption of Guidewire PolicyCenter, Guidewire BillingCenter, Guidewire’s digital applications, in particular for intermediaries. It was important for us to have an integrated solution from sales to claims management,” said Paolo De Totero, Chief Information Technology, ConTe.it. “The quality of data that DataHub will make available will simplify the life of our software engineers and data scientists, providing them with a much more modern architecture.”
ConTe.it can now:
- Provide enhanced claims management through faster claims opening, streamlined activities planning, and automated payment;
- Manage integrated networks in real time for motor repairs and other outsourced service providers, and
- Enable enriched operational reporting through early-stage actuarial data modelling.
“Our customer service focus is a keystone for all we do. At ConTe.it we have a huge roadmap, and plans for new ranges of varied products,” said Paolo Rozzi, Head of Claims & Commercial Operations at ConTe.it. “Through this deployment we are actively preparing ClaimCenter to manage a large volume of motor third party liability claims, including regulatory flows, anti-fraud tools, fast settlement functionalities and many other features. We are already able to reduce risk and offer heightened service to our customers in the products we have deployed.”
“ConTe.it have a strong reputation in the Italian market as an agile and innovative carrier that delivers high quality products to their growing customer base,” said Laurent Fontaine, Group VP Sales – EMEA, Guidewire. “We congratulate them on their latest successful Guidewire deployment and look forward to our continued partnership.”