As consumers continue to rely on more intuitive and interactive security products and services, ADT is expanding beyond the home to help deliver protection and convenience in more places. The
SoSecure by ADT, ADT’s personal safety app that’s available for download on iOS and Android, now offers crash detection and emergency response. We have partnered with Cambridge Mobile Telematics, a leading mobile telematics provider, on this new SoSecure feature to help keep roads and drivers safer.
With the help of sensors and artificial intelligence, our partnered solution has immediate crash detection that sends crash alerts to professional monitoring agents. From providing reassurance to sending emergency services to a user’s location, the agent offers real-time support.
Crash detection alerts send the following data to trained agents:
- Last reported location
- Customer ID
- Accident severity, including G-force and speed
When a crash is detected, the user will receive a pop-up notification in their SoSecure app. The pop-up message will ask if help is needed and prompt the user to either tap “Send Help” or “I’m OK.” Providing critical details like crash severity and GPS location enables monitoring agents to help responders potentially save valuable time in emergency situations and improve outcomes.