As 5G rolls out, it’s now viable for insurers and brokers to sell a range of services via smartphone app. No waiting for pages to load slowly, hidden images, videos that don’t play – yeah remember buffering? Here’s some news from Smart-Cover.
On the 1st September 2021, Smart Cover launched its new app, allowing users to gain direct access to their Smart Cover policies from their Smartphones.
The soft launch of the app will be on an invitation-only basis for selected Smart Cover customers. As a reward, the participating customers will receive up to 6 months of free cover on selected packages. Smart Cover is now offering emergency assistance insurance for home, motor and as an add on, customers can include a private GP care service at a nominal fee. This will allow the customers to bring all the home and motor emergencies with the added benefit of including the private GP services under one policy.
The MD of Smart-Cover, Niraz Buhari, was quoted as, “As a forward-thinking insurance group, we were inspired by the online banking approach. Our new app solution enables users to access their policies securely from their phones, giving them direct access in the most convenient manner. The app will also ensure our customers can start their claims application at their convenience and on their terms. It is important that we offer insurance products that a modern lifestyle needs and that we also provide the easiest, fastest and most convenient access to deliver what our products promise to the customer. We spent almost two years planning, researching, building and re-building the tech required to run the app.”
ONE PORTAL TO RULE THEM ALL
Dr Neil Dixon heads the R&D department of the group. He said the company has committed an incredible amount of resources and money to researching and developing this solution. The app sits on the customer’s phone permitting them the ability to access not only home emergency services but also motor breakdown and private GP healthcare. As this is a novel solution, which will provide an instant response, we are confident that it will revolutionise the way the add-on value proposition requirements are met when most home and motor insurance policies are distributed. It is intended that further services will be included in the app in due course, thereby further enhancing the offering.
Senior Solutions Architect – Salam K – for Smart Cover stated, “Each app is connected securely to a series of encrypted Cloud servers, ensuring 99.98% up-time, a speedy service, and a secure, safe and private user experience. We’re enabling users to find, view, alter, cancel, activate and claim through their insurance policies all within a single app.”
Chetan Mankar the Group Sales Director has stated, “I am very much looking forward to working with other business partners within the Home and Motor insurance Industry. We have already received a lot of interest from the industry on this product. This is a game-changer and will revolutionise the ancillary insurance industry”. With the capital Injection from Yarab Capital we are projecting further expansion.
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