RightIndem, the cloud-based software platform designed to handle First Notice of Loss transactions for insurance claims, has teamed up with Iotatech, the SaaS technology provider of policy and claims solutions, to improve customer experience.
Their combined technologies mean that insurance businesses can optimise their claims journeys from reporting to settlement, reducing costs and claims lifecycles while exceeding customer expectations.
RightIndem enables customers to report a claim from any device or channel, 24/7, through an easy-to-use digital platform. It leverages structured and unstructured data capture to instantly validate and assess data for straight-through-processing.
Iotatech Policy and Iotatech Claims are customer-centric platforms architected for customers to manage policies, and for suppliers to handle claims efficiently and effectively from any location and device.
RightIndem CEO Oliver McGuinness said: “This partnership is a relationship between two organisations that share common values. Our joint vision is to enhance the claim journeys through digitisation, offering significant benefit to the insurers and their customers. Iotatech is the perfect partner to reach this purpose.”
Michael Sargeant, CEO of Iotatech, commented: “We are delighted to have teamed up with RightIndem and believe our collaboration will positively affect the bottom line for insurers and enhance the proposition for their customers as we continue to transform the industry with both our pay-per-use proposition and strategic partnerships.”