In the UK, Allianz Commercial and LV= have partnered with salvage provider Synetiq to help repairers source green parts automatically.
Certifying sustainable workshops
“Allianz, along with other stakeholders in the motor vehicle industry, would like to create common standards across Europe,” says Roehler. “Only in this way is it possible for us to consciously include adherence to sustainability criteria in choosing a workshop.”
In the UK, LV=-branded bodyshops need to be carbon-neutral and offer electric cars as courtesy vehicles, under the Green Heart Standard, which is the first initiative of its kind in the car insurance industry. 70% of LV= customer repairs are now being done by carbon neutral bodyshops. As part of the standard, LV= also promotes the use of recycled parts and educates customers on the benefits.
Making electric vehicles customer-friendly
The United Nations-convened Net Zero Insurance Alliance (NZIA), co-founded by Allianz in 2021, aims to promote the decarbonisation of insurance portfolios.
“To make electric mobility suitable for the masses, all market participants must create customer-friendly solutions. These include, among other things, faster expansion of the charging infrastructure, competitive prices and useful services related to electric vehicles.” says Roehler.
LV= has recently launched ElectriX, a one-stop shop offering UK drivers everything they need to get on the road with an electric car – from leasing a vehicle, through to buying a home charger and getting electric car insurance.
Meanwhile, Allianz Commercial has adapted its fleet and motor trade policies to cover electric vehicles and supplement its offer with additional services. It has also trained its engineer surveyors in the UK so they can inspect charging points located in commercial premises.
Offering a digital platform for EV users
Allianz is partnering with recognised experts and brands to create a dedicated digital platform for electric vehicles. The platform will provide comprehensive information to customers regarding electric mobility and offer a curated marketplace for everything related to electric vehicles. The offerings of the platform range from information on topics such as coverage or charging stations; services such as a battery check before buying or selling a used electric vehicle; wallbox installation with an on-site check; as well as a charging card on favourable conditions. It also includes suitable insurance products for electric vehicles.
The platform will go live at the beginning of 2023, starting with Germany. Over the course of next year, Allianz Partners will facilitate its rollout in many other markets.
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