Yes, it’s BIBA Conference time once again, so let us pray the Manchester sun gods smile upon us. Let’s take a look at which companies are there, the new products being showcased and more.
ALL ABOUT THE DATA
Modern broking is based on data, which needs to be updated daily, layered, stacked, diced and sliced. That’s also modern underwriting come to think of it, so it’s worth noting that several key insurance data brands are exhibiting.
Percayso Inform are on Stand C75 and having recently signed a deal with Close Brothers and Acturis to extend their reach. The Percayso team can tell you more about how data can structure pricing at that crucial point of quote, new customer or renewal, plus gain insights from your existing data. Over on D60 you’ll find LexiNexis Risk Solutions, who again specialise in systems that overlay crucial marker points when assessing risk scores. It’s all good.
On Stand D39 you’ll find Ignite Systems, a Manchester based company who build the tech that makes the broker or MGA maagic happen. Rich data insights, MTAs, workflow, admin and best of all Ignite can hook you up with a panel of underwriters so that you can quote competitively in the marketplace online. Smooth moves behind the scenes, that’s what you need from a software provider right?
If you fancy a US based take on building new products, handling workflow and getting ther best value from data, then chat to Applied Systems on Stand D41. As we are now in the WFH era, it’s worth noting that Applied do an employee app, so that remote staff can pretty much connect to the mothership anywhere there’s a phone signal. Nice.
BROKER BUILDING BLOCKS
Over on Stand G30 Stubben Edge are launching their new product Flightdeck, which is aimed at brokers looking to specialise in a niche market sector. If you imagine a many spoked wheel of insurance distribution, where brokers can connect with the right companies to make the policy wheel spin smoother, and faster, then we are guessing that’s the essence of Stubben Edge. We may be wrong, most likely we will pop in at their Stand to get the lowdown.
One of the big sticking points when dealing with claims can be legal disputes over costs, compensation, injuries etc. So drop by Temple Legal Protection on F30 and learn how they can effectively add-on a Legal Expenses element to your product lines.
United Legal Assistance, just down the road in Southport Lancashire, are another Expenses specialist and they are on Stand F28, which is handily exactly opposite. Saves shoe leather.
MULTI CHANNEL WORLD
No not just SKy, Netflix and other streaming services, but the many comms channels that consumers use to deal with insurance matters. It can be tricky to know how your business can integrate chatbots and triage messaging app stuff too. So it’s worth visiting IP Integration and Avaya on Stand F92, where the team can illuminate you in the many ways communication really counts. The old call centre days are long gone, so say hello to the digital future. Get some more Avaya insights in this recent IE feature here if you like.
If you find that claims admin is really eating up the time, then perhaps a chat with Insure Apps on F83 is worth your time. Letting customers photograph damage, keep up to date on other party statements, property repairs and more, via smartphone makes sense.
One thing most people agree on is that the insurance industry needs new talent and ways to attract and retain staff in what is sometimes seen as a dull industry. Wiser Academy are on Stand A34 and are doing sterling work supporting in-career training and gaining qualifications. Boxtree Recruitment are on D69 and they also offer a package of training and accredited steps up the ladder for candidates. In a regulated market, recruitng staff who are happy to train and learn in the longer term, rather than bail out once an Instagram Influencer gig appears, makes business sense. #Justsaying
The Fringe events are often a great place for acquiring knowledge and we like the sound of the session on 5G Networks and Vulnerability to Cyber Attacks. Cyber cover – especially affordable insurance for SMEs – is proving a tough nut nut to crack for many insurance brands, so anything that can be gleaned has to be good news. That’s in Central 3 on Wednesday by the way and also worth checking out, in Central 7 on Wednesday, there’s some cyber insights for brokers from Coalition. Both are opening sessions, due to kick off at ten past one by the way.
At 12.50pm on Thursday there’s a Pool Re session on Martyn’s Law and it’s impact on the industry. If your brand does public liability, events cover, festivals, public spaces or buildings etc then that is worth a shout. Central 7 for that Fringe session.
Get more info from the BIBA website.