Legal

LEI Can Level Playing Field For Civil Justice Claims

A new report from the Association of Consumer Support Organisations (ACSO) the trade body for companies which represent consumers in the civil justice system, concludes that legal expenses insurance (LEI) should play a vital role […]

Opinion

Be Empathetic to Your Customers, With an Omnichannel Customer Experience (CX)

This piece is by Sat Sanghera, Chief Executive, IPI, and it looks at the rising customer expectations in a digital age. Contact centre responses can all the difference to your brand rating. Digitalisation has created […]

Insurance Brokers

PPL Replacing Ebix System With Next Gen Platform

Following the successful launch of Next Gen, Placing Platform Limited are pleased to announce plans for the decommissioning of the original PPL V3 platform, and to confirm that the shutdown of the Ebix system will occur, […]

Global insurance trends

World Economic Forum Opens Digital & Net Zero Hub in Malaysia

The latest from the WEF, who have launched a new digital economy and Net Zero hub in Malaysia, with the aim being to harmonise various regulations and make sure global solutions are applied locally. Here’s […]

Insurance Regulation

Financial Results Analyser Tool From WTW

Out of the box solutions make insurance that bit easier, so this news from Willis Towers is worth checking out; WTW (NASDAQ: WTW), a leading global advisory, broking and solutions company, today announced the release of its new […]