Tedaisy Insurance Brokers Limited t/a Perfect Pet Insurance and NOW Pet can confirm that their pet insurance brands have launched Perfect Pet Vet Assist and NOW Pet Vet Assist, a customer-centric solution for pet policyholders. New and existing customers of Perfect Pet and NOW Pet will benefit from this innovative pet triage service, which will provide free 24/7 access to expert veterinary support via phone, with live chat, and video consultations also to be offered in the future.
The broker firmly believes that a veterinary telehealth solution will provide additional support to all policyholders, with Managing Director Natalie Surtees commenting…
“As pet lovers, we know first-hand how stressful it can be when your pet is unwell, which is why we were keen to launch a veterinary triage solution that will provide further reassurance and convenience to policyholders, complementing our ever-growing list of customer benefits. While the service is not designed to replace the need to visit a veterinary clinic, we understand that sometimes as pet owners, we are unsure if a visit is necessary. Now, our policyholders can seek expert veterinary advice on demand effortlessly.”
The veterinary telehealth service has been implemented as part of the broker’s continuous drive to support the health and well-being of dogs and cats everywhere while removing many financial barriers pet owners face. As a result, this benefit is included as standard with applicable policies with no charge to policyholders to access the service.
Policyholders at both Perfect Pet Insurance and NOW Pet will now be able to connect with a growing network of veterinary nurses and vets with ease.
Tedaisy Insurance Brokers hope that the proposition of the veterinary triage service, coupled with a recent 5-star Moneyfacts® rating for the Elite Extra Plus dog and cat insurance plans provided by Perfect Pet Insurance, will add a valuable market differentiator to both brands in the ever-competitive pet insurance landscape.
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